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1

Connect your platforms

Tell us on which platforms you receive reviews. Google, Trustpilot, Facebook, Yelp – we support them all. We'll guide you through the simple connection process.

  • Takes only a few minutes per platform
  • Secure connection via official APIs
  • We only need read access to see reviews
2

Define your tone of voice

Tell us about your business and how you want to communicate with customers. Formal or informal? With humor or more serious? We adapt to your brand.

  • Short questionnaire about your business
  • Examples of existing responses (if available)
  • Special instructions for certain situations
3

We take over

From now on we monitor your review platforms and respond to every new review. You can relax and focus on your core business.

  • Responses posted within hours
  • View all responses in your dashboard
  • Adjustments possible at any time

Frequently asked questions

Can I review responses before they're posted?

With our Enterprise plan you can enable an approval workflow. Responses are then only posted after your approval.

What happens with negative reviews?

We respond professionally and empathetically. With the Business and Enterprise plans you'll also receive an alert so you can take action if needed.

Can I adjust responses afterwards?

Yes, you always have access to your platforms. You can edit or supplement responses at any time.

What if I receive more reviews than my plan allows?

We'll notify you when you're approaching your limit. You can then upgrade or purchase additional reviews.

Ready to get started?

Try ReplyVo free for 14 days. Setup in 15 minutes.